Contact information
Contact
Last updated: October 26, 2026
A question about an order, a product or a place for FERMATA Ritual? Please write to the address that best fits your inquiry.
Customer care
For orders, delivery, returns, product concerns, product-safety reports and privacy requests. Include your order number and batch code where relevant. Please do not email passwords or full payment-card details.
Partnerships and gifting
partnerships@fermataritual.com
For hotels, clubs, retail, distribution, corporate gifting and creative or culinary collaborations. Retail and distribution are by written authorization only.
Press and general inquiries
Press and media: press@fermataritual.com
General inquiries: hello@fermataritual.com
Report an unauthorized seller or counterfeit
To verify a seller or report suspected counterfeits, altered packaging or misuse of our brand, email support@fermataritual.com with the seller name, listing link and relevant photographs. A safety concern may be reported regardless of where the product was purchased.
Company details
FERMATA Ritual is operated by Premiumark Inc.
Telephone: +1 646-703-7956
Business correspondence: 635 W 42nd St, New York, NY 10036, USA.
This is not a retail location or a return address. Obtain return instructions from customer care before sending goods.
Find us online
Website: fermataritual.com
Instagram: @fermata.ritual